The reporter learned at the press conference of Chongqing Gas Investigation on the evening of April 19 that after investigation by the Chongqing Joint Investigation Team, it was confirmed that the gas companies such as Chongqing Gas Group had more gas expenses reflected in some citizens.question.
The investigation team verified the situation one by one through on -site inspections, test testing, data comparison, expert analysis and judgment, typical case empirical evidence, etc., and it has been found that gas enterprises such as Chongqing Gas Group have more than some citizens' multiple gangs reflected in more gas.Fees such as expenses.The specific questions are as follows:
First, there are problems with wrongdoing and illegal regulations. For example, the survey found that Chongqing Gas Group Shapingba Branch produced 1085 pens of 1085 pens for increasing gas due to manual enrollment errors, involving 190,500 m3, and 106 of 106 increasing gas consumption.Pen involving 11,600 m3, the long -term unsuccessful income meter copy caused the cumulative number of meters to charged 234 strokes at a higher step price, involving 279,100 m3.
The second is the problem of chaotic gas billing cycle. For example, the survey found that a meter copy cycle in Longshan Street, Yubei District is very long, with a record of 7 months, 9 months, and the longest 13 months.Sexual payment for one year.For another example, the gas branch company does not uniform the user billing cycle of the same community, the time interval is irregular and logical, the minimum billing cycle is 7 days, and the longest period of the period is 83 days.For another example, Chongqing Gas Group requires one month before the annual price adjustment, requiring the completion of all residents and customers to copy the meter copy work. However, during the implementation process, the normal estimates and the centralized liquidation before the price adjustment leads to the rise in gas expenses.
Third, there is a problem of incomparable price policy. For example, the survey found that on April 15, 2024, a public rental house of a public rental house of a public rental house in Shapingba had a record of 3 years and 3 months.Chongqing Gas Group calculates the charging fee based on a billing cycle, and the additional gas fee is 237.55 yuan. The situation has been filed for investigation.
Fourth is the disorderly work organization. Gas enterprise billing, collection system technology backward, unstable operation, causing data disorders.For example, Jiangbei No. 1 community began to change the smart table in July and August 2023, but the staff of Chongqing Gas Group sent a batch of tables before sending the user information to the gas company into the system.When it is superimposed to the next meter, it will cause a large amount of gas and cost higher than usual.
Five is that the work force is serious. Some gas companies have not managed the meter -to -copyrs. For example, the number of management customers of the Gas Branch is 525,000, of which 141,000 are required to enter the meter.People are responsible for 07,800 households, causing staff to perfunctory problems such as casual meters.
Six is the internal supervision and management of some gas companies. The responsibilities of the business review, supervision and management of the business are not fulfilled in accordance with the rules, and the problems of the cycle of metering, incompetence of metering, and unusual data are not found in time, and the correction is not in place.
In response to the above problems, The gas costs that have been confirmed by the survey and confirmation will be instructed to make a full refund of gas companies. For the investigation and found that the company's violations of laws and regulations, the investigation team transferred relevant departments to speed up the disposal in accordance with the law.responsibility. The investigation team has reported the investigation to superior agencies of gas companies such as Chongqing Gas Group.It is reported that Chongqing Gas Group's superior agency has decided to avoid the position of party secretary and general manager of Chongqing Gas Group, and submitted to the shareholders' meeting to avoid its chairman's position, at the same time sent the working group to the Chongqing Gas Group to enter the Chongqing Gas GroupCarry out thorough investigation and rectification on related issues.Judging from the current investigation and verification, no gas meter measurement and quality, gas quality, gas meter metering through remote control have been found.In the next step, Chongqing will take a look at the industry management and supervision and law enforcement found in this survey., Continue to handle complaints and reports of the masses, protect the interests of the masses, and ensure the satisfaction of the masses.
