Source: Xinjing News
Author: Feng Haining
"Can't know before check -in, waiting for themselves to be surprised or frightened." Jiangsu tourist Wang Bei said that when traveling in an ancient town, he stayed in a resident and stayed in a marble wall brick above the toilet during lunch.EssenceAccording to media reporters, while the rapid development of the homestay industry has also exposed some problems such as security and management.
In recent years, the Chinese homestay industry has entered the rapid growth track.During the Mid -Autumn Festival holiday alone this year, the homestay orders reached 4.3 times the same period in 2019.Obviously, the homestay provides tourists with more accommodation options, and also brings a lot of employment and entrepreneurship opportunities.However, the voters are like a "blind box", and the homestays have repeatedly changed the "civil lawsuit", which is a harm to the development of tourists and the homestay industry.
The complaints about the homestay on the Internet are mainly concentrated in: unable to stay after booking, inconvenient to refund; false publicity, the goods are not right; the sanitary conditions are worrying and hidden safety hazards.
The reason is that the lack of professional talents, the location of the homestay, and the blind spots in regulatory are all factors for the "civil lawsuit" of the homestay.The negligence of the relevant platform is also a reason why it cannot be ignored.Nowadays, the release and transactions of the hostel are completed through the platform. As long as you grasp the key link of the platform, you can largely curb this chaos.
According to the provisions of the Internet information service management measures, the network information content service platform should establish a network information content ecological governance mechanism to improve user registration, account management, information release review, real -time inspection, emergency treatment and other systems.Mobile Internet application information service management regulations are also clear. Application providers should establish and improve information content review and management mechanisms, and establish and improve management measures such as user registration, information review, and daily inspections.
Imagine that if the platform strictly verifies each of the maps and bonuses released by the homestay operator, the opportunity of "problem homestay" will be greatly reduced.If the tourists' rights and interests are infringed, the platform provides comprehensive rights protection services and severely punish the problem with the problem, and I am afraid that the operator of the homestay will not dare to infringe.
Therefore, relevant departments need to strengthen supervision, implement the existing system standards in place, and urge the platform to strictly fulfill the responsibility of the "doorkeeper". In this way, the platform can be forced to strictly review the information of the homestay and reduce the "problem homestay" from the source.
