Taiwan Xingyu Airlines flew from Taoyuan to Narita Airport, Japan. On the 6th of this month, due to a delayed wind in this month, it continued to delay and cause more than 300 passengers to stay in Japanese airports.Xingyu Airlines decided to repay the full -time passenger tickets, and may pay more than 5.7 million yuan (NT $, the same, approximately S $ 24,300).
Comprehensive reports from Taiwan joint newspaper reports, etc., the JX800 of Xingyu Airlines was originally scheduled to land at 12:45 noon on May 6th, Japan's Narita Airport, but the plane encountered a strong wind and tried to land at four times.It was once transferred to Nagoya Airport, and it was not successfully landed at Narita Airport until about 7.50 that night.However, this has also led to the chaos of Star Aerospace.
The Star Aerospace flight JX801 was originally scheduled to take off from Narita Airport at 1:45 pm on the 6th, but delayed due to the above accidents. LaterIn JX803, the original passengers have been boarded, but delays delays due to weather factors and human scheduling.When it was ready to take off at night that day, the plane could not take off smoothly due to Narita Airport's curfew. 302 passengers could only sleep on sleeping bags and water on the floor, causing the people to scold the scene.
Zhang Guowei, chairman of Xingyu Airlines, learned that the aircraft was delayed, and rushed to Japan to apologize to the passengers of the flight early on the 7th in the morning, promised that everyone would refund in full.Zhang Guowei said that even if it is difficult to make up for passengers' losses, this is the only thing that can be done, and emphasizes: "If you do wrong, admit that you don't have to blindly, how can you compensate?"It should not be charged back and forth, it should be the first time in the industry.
According to ETTODAY News Cloud, Nie Guowei, the director of Xingyu Airlines Public Relations, pointed out on the 7th that 302 passengers have completed the refund and apologized.There are no other compensation schemes.In addition, with the estimation of Xingyu Aviation Taipei -Tokyo's round -trip air tickets, the 302 passengers of the flight will be refunded in full, and Xingyu Airlines will claim 5.7 million yuan.
In addition, in addition to the influence of Xingyu Airlines' "side wind" on the same day, other airlines also have multiple flights to unable to take off and land smoothly, including Australian Lleel Airlines Jetstar Airlines (Jetstar), Le Tao Airlines, etc.When they landed, they were disturbed by strange winds. They also affected were Japanese aviation, all -day air, and UAE aviation.
However, officials from the Taiwan Civil Aviation Administration said privately that the incident highlights that Xingyu's ability to strands is insufficient, and the processing method needs to be improved.Posted.Officials also believe that the current number of Xingyu's fleet is not enough. A situation of a plane will affect the later flights, which should pay attention to this point.
The Taiwan Civil Aviation Administration has requested Xingyu Airlines to respond, including Fei'an related aircraft and machinery issues.The issue of items is required to review and improve immediately. The relevant assignments have been carried out on the day of the development, and various procedures are currently being processed.
