After the Microsoft system was suspected to have a failure, the Hong Kong Airport Administration said that the operation of the flight was not affected for the time being, but the affected airlines of Hong Kong International Airport must use the personnel to complete the registration procedures.
Comprehensive Hong Kong Singbian Daily Ming Daily and Hong Kong reported on Friday (July 19) that the Hong Kong Machinery Authority said that due to the failure of the Microsoft system, the relevant airline services applied by the system around the world were affected;The affected airlines of Hong Kong International Airport must use the personnel to complete the registration procedures.
The Hong Kong Machinery Authority said that the operation of the flight has not been affected for the time being, and the airport has initiated an emergency response mechanism to follow up the situation.The Machine Management Bureau also called on passengers to reserve enough time to go to the airport to go through the registration procedures and pay attention to the latest announcement.
Cathay Pacific said that due to the unpredictable technical problems, the self -service processing facilities of Hong Kong International Airport have not been used at present.Play procedures and obtain mobile phone boarding permits.
Cathay Pacific also strongly recommends passengers who send luggage to the airport at least three hours before the flight departure, so as to have enough time to go through the boarding procedures.
Another airline Hong Kong Express said that due to the interruption of Microsoft's global service, the self -service processing facilities of the Hong Kong International Airport and the airport cabinet boarding system of the airport cabinet are affected.Check in.
Hong Kong Express also said that the service providers and the global e -commerce system Navitaire failed, and some functions of many airlines in the world including Hong Kong Express, mobile apps, and some functions in WeChat mini -programs were also affected.
