Hong Kong Cathay Pacific said that he was reported discrimination against non-English passengers discriminated against non-English passengers.The flight task of the air service staff has been suspended, and the company will announce the results of the investigation within three days.The "Knight Island" under the overseas version of the Chinese official Media People's Daily said that Cathay Pacific could not just apologize, and it should be rectified.
Cathay Pacific issued a statement through the official Weibo account on Tuesday (May 23), and then apologized to the netizens reporting that the company ’s flight attendants discriminated against non -English passengers.
The statement said that after receiving the report, the company attached great importance to the incident and had contact passengers for the first time to further understand the situation.At present, the company has suspended the flight task of air -to -air service officers, launched internal investigations in real time, and announced the results within three days.
Statement stated that Cathay Pacific promised that the improper words and deeds that were not in the case of illegal regulations and the incompetence of occupational ethics would be dealt with seriously once it was confirmed.
Recently, some netizens posted on the social platform, saying that while taking Cathay Pacific Airlines last Sunday (May 21), they found that the aircraft in the aircraft were uninterrupted in English, Cantonese to complain or make fun of English.passenger.According to the description, when a passenger wanted to get a blanket from the empty service personnel, he was laughed at the aircraft personnel, saying "if you cannot Speak Blanket, you cannot has" (if you do not speak English in the blanket, you cannot get the blanket), "Carpet is on the Floor" (carpet is above the ground), etc.
After the news came out, Cathay Pacific issued a statement apology at the first time, and emphasized that the company attaches great importance to the above incident.
In addition, "Xia Ke Island" also issued a post on Tuesday that a airline that has a business around the world has regional discrimination against passengers, which can only expose the company's business quality.National identity deviation, psychological distortion, and low culture and professional literacy.
The article says that no matter from which angle, mainland Chinese people who discriminate against Putonghua should never happen, and emphasize that Cathay Pacific can not just apologize every time, but should be rectified and built.The Zhangli system stopped the wind from the root.
