The "tour guide and scolding tourists because tourists did not shop" in Hainan Province, China.Travel agencies are seriously handled.
Comprehensive reports of daily economic news and surging news, recently, a tour guide in Hainan rumored that a travel agency in Hainan had a fierce quarrel with tourists because tourists did not shop.The online video showed that on a bus, a tourist said to the tour guide, "Don't look down on people." The tour guide excitedly accused the tourist and scolded. "I look down on who? I didn't talk to you, I talked to my other guests."
The tour guide also said," I don't care, I hurry up with you, I will get off work. You can get out of the car without listening, I wait for a few days, I don't care. But the driver and master can't.For 100 yuan (RMB, about S $ 20), now I want to help the driver sell special products, which is so simple! "
Witnesses said that when traveling to Sanya at the end of February, the guide took tourists to a jade artificially to a jade artificDuty -free shops, some group friends immediately walked out of the shop without shopping. After the tour guide got on the car, he was emotional and said, "You can not buy it, but there is no need to come out immediately. The butt is like a rocket".Who? "The two of them stunned, and then a fierce quarrel occurred.
After the incident was exposed, the comprehensive remediation department of Sanya and Haikou's tourism responded one after another.In the video, the tourist group was a four -day and three -night scattered group received by Hainan Xinxinxin International Travel Service Co., Ltd. on February 23. The tour guide was Yang Moumou (female).Essence
The report said that the Longhua District Comprehensive Administrative Law Enforcement Bureau of Haikou City has ordered travel agencies to improve the quality of employees and tour guides, and the guides involved in the investigation have produced investigations and inquiries, which will be handled in accordance with laws and regulations.
Haikou City Tourism Comprehensive Remediation Office issued an investigation report on the morning of Saturday (18th), saying that Haikou Tourism, Culture, Radio, Television and Sports Bureau and Haikou Comprehensive Administrative Law Enforcement Bureau had already on the 17th.Treating tourists "public opinion" public opinion investigation.
The notice said that tour guide Yang Moumou sold tourism products on the car on February 26. Because of the bad attitude of tourists, tourists were treated with tourists, causing tourists to dislike and record video dissemination.
Haikou Tourism, Culture, Radio, Television and Sports Bureau and Haikou City Comprehensive Administrative Law Enforcement Bureau brought the travel agencies and tour guides to Haikou Comprehensive Administrative Law Enforcement Bureau Tourism Office to investigate the video content.The investigation and verification were that the network transmission was basically true. The tour guide Yang Moumou had a bad attitude in the process of providing the tour guide service for the team to require tourists to shop.
Haikou said that the case has been filed for investigation, and the results of the investigation will be notified to the society in a timely manner.Once the illegal act is verified, the tour guide involved will be punished; the relevant travel agency enterprises will be dealt with seriously in accordance with laws and regulations.
