The Chinese Consumer Association, etc., issued an initiative on the occasion of the Mid -Autumn Festival and the Eleventh National Day, reminding accommodation and catering operators not to be maliciously destroyed, and they must not collude with each other and manipulate market prices.
According to CCTV news reports, the China Consumer Association and the China Hotel Association jointly issued the above initiative on Wednesday (September 13) to prevent the market order and infringement of individual merchants during the May Day holiday during the May Day holiday.The behavior of consumers' rights and interests boosts consumer confidence, so that consumers dare to and be willing to consume, and further release consumer potential.
Proposal indicates that operators should be fair, legal, and reasonable to fully protect consumers' right to trade, strictly abide by relevant regulations, and must not collude with each other, manipulate market prices, eliminate and restrict competition, disturb market competitionorder.
Proposal proposal proposes that accommodation and catering operators should abide by the principles of honesty and trust, and must not be maliciously destroyed or charged in the second place.Enterprises should continue to improve service levels, strive to improve tourist consumption experience, and ensure food safety.
Initiative requires accommodation and catering companies to pay close attention to market reputation and actively solve consumer legitimate demands.Consumers' associations at all levels should actively accept, deal with it according to law, effectively resolve various consumer complaints, continue to carry out social supervision extensively, strengthen publicity and education for operators, and safeguard the legitimate rights and interests of consumers.
The initiative also reminds consumers that when encountering malicious contracts and other conditions, they should actively protect their legitimate rights and interests through complaints to the Consumer Association, or report to relevant departments, and supervise operators to operate in accordance with the law.
According to the earlier report of Xinhua News Agency, during the "May 1st" long holiday this year, the price of hotel homestays in popular tourist destinations in various places in China continuedThe spirit "cards", there is a wave of breach of contract, and many hotels have suddenly canceled malicious contracts such as consumer orders, which brings "irreversible" damage to the newly recovered cultural tourism market.
