After Mcquel was exploded, the milk was not qualified before being returned and not re

China Dairy Co., Ltd. Xinjiang Meloir Milk was recalled after detecting low -toxic components, but some consumers were facing the problem of receiving returns but not refunding.

According to the interface news report, from July 20th to 22nd, consumers constantly said that McMail's online flagship store will not be refunded for many days, and Tmall was closed on July 20th.The flagship store, then opened again.

Some consumers who have not received the return of money have formed the rights protection group. On the Sina Black Cat Complaint Platform, the collective complaints of the collective complaints around the "Mcquel Milk's Prohibition" have reached 219The complaint request is to return the goods to the hope of the return of the goods, and some consumers hope that the Tmall platform has a joint responsibility.

However, according to Weibo news, some customers who purchased platforms from Hema and Jingdong have already received a refund.There are also solutions to consumers who want to replace the purchase replacement refund.Customers who came back to the refund on July 21 on July 21 that the customer service of Maiquer Jingdong flagship store said that because the current system is frozen, it can be replaced by 1.5 times the value of the order value+the amount of freight.You can choose milk beer, rye, cheese stick.

For the failure to receive a refund, Mc & Pell's official Weibo and WeChat public account did not explain this.Maiquer's official phone number has been answered for a long time.

After Mcquel Milk was exposed to the prohibited add alcohol on June 30, McMail Dairy released the inspection of the situation of "Macques Pure Milk Unqualified" through the WeChat public account on July 3The communication letter of progress states that "The unqualified products are not effectively cleaned the residual modulation milk of the pot line of the product during the production and switching of the two categories of pure milk and modulation milk, resulting in the legal food additives in the preparation of milkIngredients) Mixed with pure milk. The company will cooperate with relevant government departments to further verify the accurate reasons for the incident and will be announced to the society in a timely manner. ",Refund.

On July 3, the Xinjiang Uygur Autonomous Region Market Supervision and Administration Bureau also issued a notification on strict investigation of the progress of propylene glycol problems in strict investigation of meterol.The Supervision and Administration Bureau and the Changji Market Supervision and Administration Bureau formed an investigation team to set up law enforcement inspections to urge enterprises to immediately stop pure milk production and timely remove them, seal, and recall unqualified products in a timely manner.

The staff of the Market Supervision and Administration Bureau of Xinjiang Uygur Autonomous Region responded to the media inquiries on July 22 that the follow -up investigation progress was implemented by the Changji City Market Supervision and Administration Bureau, but the latter has not yet released any about Maiquer.Problem of milk survey.

McWell's performance in the first half of the year was greatly impacted.On July 14, the performance trailer disclosed by Meloel showed that the company is expected to have a net loss of 130 million yuan (RMB, the same below, about S $ 27 million) to 195 million yuan in the first half of the year.The profit of the same period of the year was 10.94 million yuan.