Guangxi Beihai City Epidemic Prevention and Control Command clearly requested that for guests who cannot travel to Beihai because of the epidemic, hotels, hotels, homestays, etc. must be refunded unconditionally.
According to the Beihai Daily, the Guangxi Beihai City Epidemic Prevention and Control Headquarters reported on Monday (July 18) at a press conference on the prevention and control of the crown disease.Establish a special tourism service class, patiently listen to tourists' voice, carefully understand the needs of tourists, and make every effort to carry out tourist services and guarantee work to ensure that the demands of detention tourists are actively responding and properly dealt with.
According to reports, the tourism market in Beihai City was extremely popular before the epidemic, and tourists and tourist team tourists in major scenic spots increased significantly.The epidemic prevention and control headquarters clearly requested that guests, hotels, homestays, etc. must be refunded unconditionally for guests who cannot travel to Beihai due to the epidemic.To this end, the Beihai Tourism Culture and Sports Bureau set up a full -time interview processing team to deal with tourist complaints in a timely manner, requiring travel agencies to withdraw a refund for tourists due to the disease.All 11 airlines participating in Beihai Airport's operations are agreed to go through the refund procedures for the zero fee for passengers.The Beihai Market Supervision Bureau has made it clear that any merchant must refuse to perform the requirements of the epidemic prevention and control work in the name of "prepaid" or "deducting deposit", and must be refunded unconditionally.
At the same time, Beihai City actively does a good job of tourists.In response to the problems of some tourists who have not been in the hotel with the results of the test results of the yellow code or red code and nucleic acid testing, the Municipal Tourism Cultural and Sports Bureau informed tourists to handle the procedure and actively coordinate the hotel.In the case of high -risk areas, staying in designated hotels to ensure that tourists are placed properly.
In terms of the return work of tourists, Beihai City has formulated and issued a notice to do a good job of tourists' resettlement and return.On the way back, do a good job of personal protection, wear a mask and hold 48 hours of kernel acid test negative proof, and continue to do a good job of self -health monitoring; after arriving at the destination, actively cooperate with the local epidemic prevention and control department to implement various epidemic prevention and health management measuresEssence
