The Chinese Consumer Association announced on Wednesday (January 11) that the theme of the 2023 consumption rights protection year was "boost consumption confidence".
According to CCTV news reports, focusing on the theme of the year of "boosting consumption confidence", the China Consumers Association will focus on the compilation of consumers' rights and regulations in the fields of consumer rights and interests in the fields of online shopping, automobile consumption, house purchase and leasing, to use it to use it to use it in orderThere are prizes and answers to strengthen the publicity of law popularization in the form of cases.
At the same time, the research on the social responsibility of enterprises to protect consumers 'rights and interests is carried out, and a good behavioral specification for good behavior of enterprises to protect consumers' rights and interests is formulated.Focus on carrying out prepaid consumption supervision and investigation to promote the solution of high -profile issues that have a wide range of problems, the difficulty of defending rights, and strong reflection of the masses.
Promote the optimization and upgrading of the National Consumer Association's complaint processing system, realize the real -time online interaction of the Organization, operators, and consumers of the Consumer Association, enhance the level of networking, intelligence, and facilitation of complaints, increase complaints to solve the solution of complaintsStrong, improve the satisfaction of the masses.Focusing on the upgrading of quality of civil production products, we will carry out comparison tests such as intelligent products, electronic equipment, pension products, infant products and other products to provide consumers with objective and real reference for consumers to choose high -quality products.
According to reports, the "theme of the Consumption Rights Year" activity is an important work measure for the China Consumers Association to perform their duties. Since 1997, it has been determined and announced every year.To promote the formation of consensus in all parties in the society, it has become a more influential brand of rights protection work.In 2022, the theme of the Consumer Association Consumer Rights Resources Rights is "common consumption fairness."