On October 5th, Handan East Station, Hebei-Tianjin West G6288 trains, sold 1-16 vehicles, only operated by 1-8 vehicles; the second-class seat purchased by Mr. Liu was located in the 13th compartment. As a result, only the station ticket MDASH; mdash;The same situation also occurred on the G6284 trains at Handan East Station-Qinhuangdao on the 4th.The full set of methods of the high -speed railway involved is: the full refund of the passengers who abandon the travel, the difference between the business seat and the first -class passenger who have stood tickets;There is no compensation.As for why the second -class seat is deemed to have no seats, it is nothing more than a second -class ticket and no seat.

Anyone who has experienced trains knows that the last waiting for seat tickets and no seat tickets at the same price.In the case of the last waiting of the seats, some people also choose to buy a seat -free station ticket to travel, which means that he recognizes the no -seated situation.

But the situation of Mr. Liu is different.Their face information was originally a seat, but because the high -speed railway car was not enough and was stood by the ticket.The no -seated situation is not their spontaneous active choices, but forced.The second -class seat is the same price without compensation. It must be said that it is to impose the will of the relevant passengers.These passengers obviously did not choose to have no seats, but they had no seats, but they had to force them to recognize the no -seated results.This is purely a tyrannical of the wishes and interests of the wishes of passengers and interests that only pay attention to the gains and losses of their own interests and losses.

Although the second -class seat and no price are equivalent, the high -speed railway involved in compensation issues with passengers with a pound of pounds?

One, the market economy is the contract economy.The ticket held by passengers is a certificate of the passenger contract with the high -speed rail.Since the service provided by the high -speed railway involved is not consistent with the ticket information, there has been a breach of contract, so it should be explained to the relevant passengers.This is common sense.

Second, Article 300 of the Contract Law also clearly stipulates that if the carrier changes the transportation tool without authorization and reduces the service standards, it shall refund the ticket or reduce the ticket according to the requirements of the passenger; if the service standards will be increased, the ticket shall not be charged.Change the transportation of transportation without authorization is the responsibility of the carrier, which reduces service standards, either refund the votes mdash; mdash; for giving up travel passengers, either reduce the ticket MDASH; mdash; for continued travel passengers; improve service standards, you must not receive receipt, you must not receive collection.Tickets also reflect the spirit of protecting the relatively weak consumer rights behind the law.

If the high -speed railway involved, if you want to do not compensate, unless there is a special case, that is, there is no resistance to force majeure factors such as floods and earthquakes.Moreover, the conclusions of possibility of force majeure factors can only be made by the railway regulatory authorities after investigation, rather than the high -speed railway involved.In this regard, Article 117 of the Contract Law also stipulates that if the contract cannot be fulfilled due to force majeure, some or all responsibilities are exempted from the influence of force majeure.In addition, there is no reason for the high -speed rail involved in the high -speed rail.

As we all know, since 2013, my country's railway system has initiated a market -oriented reform of government and enterprises, and the China Railway Corporation has also emerged.The purpose of implementing market -oriented reform is nothing more than improving the efficiency of railway resources and improving the quality of transportation services.To improve the quality of transportation services, then we must start with respect for consumer experience and rights.

The high -speed rail compartment was not hung enough, which led some passengers to take the ticket to change the tickets. The ticket was not compensated in the end, testing the marketization of the high -speed railway. Author: Yu Lisheng Source: Qianjiang Evening News