China Haikou officially ordered a tour guide to scold unwavering tourists, apologize to tourists, and pay a fine of 50,000 yuan (RMB, Same as S $ 9739), and the tour guide certificate was also revoked.
Haikou City Tourism Comprehensive Remediation Office on Saturday (March 18) in the "Haikou Release" WeChat public account, the behavior of this tour guide named YangOut of this decision.
The office also instructed the travel agency to apologize to tourists, or ordered travel agencies to pay 300,000 yuan in fines, and incorporate the travel agencies and Yang's tour guides illegal acts into the poor information operation service information, and publicize it on Haikou Travel Cultural Integrity Network., Notice in the entire industry.
Beijing Youth Daily and CCTV News reported earlier that some netizens uploaded a video on Friday (17th), showing that a tour guide from Sanya scolded tourists because tourists did not shop.
The female tour guide is standing in front of the bus and holding the microphone.Some tourists say, "What is it for cheap, who do you look down on?"The tour guide asked: "Who do I look down on?" The tourist went on to say, "Then you say that more than 1,000 yuan is cheap."
The tour guide yelled: "I didn't talk to you, I talked to other guests.You can not listen, you can get out of the car. "" I have taken the group for so long and I have never encountered such guests. "
It is reported that the tour guide is emotionally excited, and there are others on the bus.The tour guide finally said, "I don't care, I now take you up quickly, I will get off work. I wait for you for a few days, I don't care. But the driver and master can't. The master is 100 yuan a day. NowSo simple. "
A tourist told the Beijing Youth Daily that on the day of the incident, a tourist in a jade shop left in advance. After returning to the car, the tour guide mentioned that" spending such a little money to play is to live in one to live in one to live in a person who lives is to live a person.If the cost of the hotel "" "take advantage", it is ridiculous to quarrel with tourists. After stopping, the tour guide continues to sell local specialty products such as coconut sugar to tourists.