Chinese e -commerce giant JD.com released the fourth quarter of 2019 and the full annual financial report yesterday (2nd). At the performance announcement on the evening of the day, Liu Qiangdong, chairman and CEO of Jingdong Group's board of directorsAbility and resources, JD.com can serve consumers.

According to Ray Di Touch Network, Liu Qiangdong said that in SARS 17 years ago, JD.com was still a small company, which was particularly appreciated by the impact of epidemic on business operations and people's livelihood.In the face of the epidemic, use its own ability and resources, to serve consumers and help the society, it is JD.com's responsibility and value.

According to Liu Qiangdong, since the epidemic occurs, JD.com has actively invested in the rescue operation of fighting the epidemic and ensuring the people's livelihood with its own supply chain, logistics and technical advantages.

Liu Qiangdong said that JD.com provided protective materials such as masks, disinfection plants for more than 100,000 employees for the first time.At the same time, Jingdong Health opened a free doctor consultation and psychological guidance service platform, with more than 30,000 doctors and uninterrupted online providing services.

He said: We understand the operating dilemma of merchants under the epidemic, and launch a number of subsidy support measures including expense reduction and exemption.We hope that the epidemic can end as soon as possible. JD will continue to improve the user experience and create value for partners.