Due to the shortage of labor, the Macau Casino was forced to close thousands of hotel rooms and cut off customer service such as room cleaning.
According to Bloomberg News on Thursday (April 6), the shortage of labor makes it difficult for the hotels in Macau Casino to open all guest rooms to welcome tourists.According to people familiar with the matter, there are only less than half of the rooms in Macau Casino for reservations.
Song Weijie, chairman of the Macau Responsible Gaming Association, said that about one -fifth of the rooms were unavailable in another hotel.He added that the lack of service staff was so serious that some hotels cut the frequency of maid services and could only clean up the room after the customer's checkout.
他说，在冠病疫情前，大多数澳门赌场的工作包括发牌员、楼层经理和会计都会留给本地人，而服务员、清洁工和接待员等工作都由非Local employees are held, many of which are from mainland China and Southeast Asia.However, during the crown disease epidemic, these employees were either fired or left their posts. Now after the border is open, the recruitment process of foreign employees is still slow.need.
People familiar with the matter said that the reason for the slow recruitment process is mainly because the official must first ensure that there is no suitable local candidate for related work before they can open the work to the non -local candidate, resulting in the recruitment process lag.
Data show that since the beginning of 2020, more than 44,000 foreign employees have left Macau.However, after many non -local employees leave Macau, even if the Macau or mainland China has opened the border, they may not return to Macau or mainland China.Song Weijie said that many non -local employees choose to work to work in Singapore and Vietnam.
On the other hand, the room in Macau Casino Hotels was forced to close, which also caused hotel prices to rise rapidly.According to data from the Macau Government Tourism Bureau, in February, the average price of hotel rooms in Macau was 1206 yuan (S $ 198), which was already 80%of the level before the crown disease, but the number of visits was only 45%in 2019.
Many netizens complained on Weibo that the price of Macau hotels has soared and bad services.A netizen said: "It was defeated by the price of a hotel in Macau, and I felt that I was sleeping for a night in McDonald's."
Song Weijie said: "After three years of bleak operations, we all want to take this year's year.The business is the best. But now the customer has come, and we do not have enough ability to receive them. "" We did not expect that it would come so fast when re -opening, so everyone was caught off guard under the sudden opening. "
